We can help you find your target customers and help them to find you. We have a range of methods that work across all the channels that matter, both on and offline.


Whether it’s a campaign, service design or product, we have experience in development, delivery and optimisation.


Help set the context and facilitate conversations across defined channels and touch points to raise awareness, educate, nurture, entertain, sell and service the people that matter.


Set your company apart from the competition by delivering a cohesive experience from start to finish. We will work closely with your existing teams to make sure a great experience is consistently delivered.

About Us

Roost is a boutique (small, but perfectly formed) agency focused on helping organisations connect with their customers. We have developed frameworks that help businesses find and engage their audience, establish their proposition and deliver a cohesive customer experience.

To find out more about the way we work - get in touch

"Simon worked with my customer experience team, shaping the requirements for our new multi-channel customer management platform...His experience across marketing, sales and customer service teams helped us look at the customer journey holistically, identifying opportunities in our approach, our operational teams and proposed technology that will improve the customer experience. His strategic outlook, coupled with a practical delivery focused attitude and jolly demeanour made him a valuable asset in this complex and challenging program of work."

Anna Rawling, SVP Customer Experience at The Economist

"Simon knows how to effectively evaluate and apply technology to deliver business outcomes. One of Simon's many strengths is his ability to align teams, stakeholders and business requirements in order to implement change. He's very diligent in his planning with a natural ability of turning complexity into simplicity."

Candy Casillas, Enterprise Sales - Marketing Cloud at Salesforce


"Roost has been the perfect marketing partner. They have supported Brainfood Consulting in so many ways. From website redesign to planning and actioning our digital marketing campaigns.

If you want an expert, flexible partner who cares about the detail, then you'd best be talking to the Roost team."

Martin Hill-Wilson, Brainfood Consulting Founder & Customer Engagement Strategist

"Simon is a great partner to work with as he is totally committed to driving the business forward by testing new marketing ideas and bringing learnings from other trials."

Rachel Hartley, Owner, NutraTech Ltd

Contact Us

Whether it's helping you find and engage with your customers, develop an existing or new proposition, or working alongside you to deliver a great customer experience every time - we can help.

Brief us! 

Call us on 01825 840673


Find us on LinkedIn

Or use the form on this page to get in touch. We look forward to hearing from you!